Within 30 Days of Purchase
If you are not satisfied with your purchase from Mightyaudio.co.uk, you may request a full refund for the purchased price of the product minus all associated costs. Please contact us at firstname.lastname@example.org for return instructions and a return authorization number.
UK customers will be provided with a shipping label while EU customers need to arrange the return at their own cost. If the original product packaging has been opened, a 15% restocking fee will also be deducted from the refund.
To be eligible for a full refund, the product must be in the same condition as you received it and must be in its original packaging. Mighty will not provide refunds for any product which is damaged, missing parts, and/or not in its original packaging. We may request a receipt or original proof of purchase prior to issuing a full refund. Once your returned product is received and inspected by Mighty, we will notify you via email (1) that we received your product; and (2) whether your request for a refund has been approved or rejected. If your request for a refund is rejected, we will give our reasoning and, if possible, provide ways to remedy the rejected request for a refund. If approved, your refund will be processed through the original method of payment within 15 business days.
After 30 Days of Purchase
If your product is defective per the terms of Mighty's Limited Warranty, you may request a replacement product. Products deemed defective by Mighty will be replaced free of charge. Products not deemed defective by Mighty cannot be returned after 30 days of receipt.
Non-Functional Upon Receipt
If your product is non-functional upon arrival, Mighty will provide a replacement free of charge. Please contact email@example.com for return instructions.
Products may only be exchanged if found defective per Mighty's Limited Warranty. Please contact firstname.lastname@example.org for exchange instructions.
Scope of Policy
The policies above apply to orders made on Mightyaudio.co.uk only. Orders made through any other channel will adhere to that channel's return, exchange, and warranty policies.